Coldwell Banker, full time, full service, with you from start to finish

Coldwell Banker Northern Bestsellers prides itself on being a full-service real estate company.

So what does full-service mean (to us and to you)? 

It means that all of our REALTORS® work full-time as real-estate agents so they are available 24/7.  Real estate is their only job and they are fully dedicated to their work and committed to their clients. Our REALTORS® have on average 22 years of experience in real estate which is put to work for our clients.

It also means we offer services to both buyers and sellers. We want to ensure that you have the best real estate experience possible, which is why we provide all forms of agency based on your needs.

Understanding your relationship with a REALTOR® is the first step in ensuring your real estate transaction is the best one you can make. There are basically 3 forms of agency that you may encounter when working with a REALTOR®:

  1. Designated agency
  2. Limited dual agency
  3. No agency

Designated Agency

This is probably the one that most people are familiar with. When a brokerage designates a REALTOR® to work solely on your behalf in real estate transactions, the REALTOR® and brokerage are bound by ethics and the law to be honest and thorough in representing you. When a REALTOR® is a buyer’s agent, he or she must do their best for the buyer. When a REALTOR® is a seller’s agent, he or she must do their best for the seller of the property. For either type, the REALTOR® will explain and provide a written contract explaining the services to be provided and any fees and/or obligations.  

Limited Dual Agency

Limited dual agency occurs when the designated agent represents both the buyer and seller in the same transaction or two buyers competing for the same property. In this arrangement, the REALTOR® cannot be concerned exclusively with one person’s interests in the transaction, since they are acting on behalf of the other party as well. This arrangement is common in the U.S. and in many parts of Canada.

If this situation does happen, your Coldwell Banker REALTOR® will present and explain the different options available to you. This includes the option of having a different Coldwell Banker REALTOR® represent you. We have a number of experienced REALTORS® who are able to easily step in and lend their expertise. If a limited dual agency arrangement is chosen then all parties provide written consent. 

No Agency

Finally, you may choose to use the services of a REALTOR® without having any kind of agency relationship. This might occur, for example, when the seller’s agent who is a REALTOR® is showing you a property. The REALTOR® you choose to work with in this situation has a legal and ethical duty to provide you with accurate and honest answers to your questions and can assist you in your search for a home, however, they cannot recommend or suggest a price, negotiate on your behalf, or disclose any confidential information.

At Coldwell Banker Northern Bestsellers, we pride ourselves on understanding and putting the needs of our clients first. We keep our clients informed and involved throughout the entire process. Regardless of the type of relationship, all of our REALTORS® demonstrate our shared values of professionalism, transparency and integrity, and they are ready to serve you.